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What Tim Cook built | TechCrunch
After 15 years as Apple’s CEO, Tim Cook will be stepping down from the role in September.
On the latest episode of TechCrunch’s Equity podcast, Kirsten Korosec, Sean O’Kane, and I discussed Apple’s big announcement. We reflected on how Apple has changed since Cook took over from Steve Jobs in 2011, and what challenges incoming CEO John Ternus will be facing.
“If you look at a certain camp, it is very much like, ‘John Ternus is a product guy and this is going to be amazing’ and it’s very nostalgic and going back to Steve Jobs,” Kirsten said. “But I think what people forget is that Tim Cook actually made another product, which was completely around operations.”
Similarly, Sean noted that Cook has given Ternus a strong “running start” as “the company’s numbers just sort of keep going up.” But a running start doesn’t guarantee victory: “How much volatility is around the corner? Are we really looking at a situation [with] the breaking apart of a global economy, along with the rise of artificial intelligence changing how business gets done?”
Keep reading for a preview — edited for length and clarity — of our full conversation.
Anthony: The decisions that Apple makes also trickle down to a bunch of other companies, because there are all kinds of startups that maybe don’t build their entire business on the iOS platform, but certainly a significant part of their business comes on the iPhone.
Kirsten: I think it’s been really interesting to see the different pockets of the tech world responding to whether this is a good or bad move and [asking] what were the successes of Tim Cook and what does Apple need now?
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If you look at a certain camp, it is very much like, “John Ternus is a product guy and this is going to be amazing” and it’s very nostalgic and going back to Steve Jobs. But I think what people forget is that Tim Cook actually made another product, which was completely around operations. And there has been some really interesting coverage, in even books that have done deep dives into this. His operations strategy is an Apple product. And it changed whole economies.
The question to me is: What happens when a strategist and operations guy leaves? Who is filling that void? Because you can make great products, and that’s very important in the Apple universe for sure. But you need to have an operations strategy. And the world is changing, it isn’t the same as it was when Tim Cook was first building this out.
Sean: It isn’t, but it’s hard to imagine a better running start to get as a new CEO than the company that Tim Cook has built.
As much as people complain about some of Apple’s products stagnating, the iPhone hasn’t really changed the design in many generations, whatever new products you do get are very kind of niche and overthought, like the Vision Pro — for all of that, the company’s numbers just sort of keep going up. They’re bringing in a ton of revenue. They make an incredible amount of money from the services business that Tim Cook spun up.
They’re doing, in some ways, better brand-building than in a while, by even going out and making content, like winning an Oscar for a movie, there’s just so much going on. And it seems like such a sturdy business, even in turbulent times, that Ternus can not have to worry about what the first year looks like.
We should say: Tim Cook is resigning as CEO in September this year. He’s also going to be executive chairman. So I think the idea here is, Tim Cook’s not going away and he’s still going to be your sort of shield against, and also sort of partner with, the Trump administration. Because he certainly has proved his ability to do that — sacrificing, I think, what many people would argue are some of Apple’s values in the process, in order to make sure those relationships are durable enough. Donald Trump even put a Truth Social post out about how Tim Cook kisses his ass all the time, in response to this news.
So the question, with all that said, is: As comfortable a start as this probably is for Ternus, how much volatility is around the corner? Are we really looking at a situation [with] the breaking apart of a global economy, along with the rise of artificial intelligence changing how business gets done? Is that something that’s really going to be easy for him to handle? And who is he going to put alongside him to make sure he’s able to handle it?
Anthony: And I think related to that is the question [is,] Apple seems to have a very durable business right now, both on the hardware side and increasingly on the service side, but to what extent can it continue to have that business just playing the old hits? At what point does it actually need to create a new product category?
I don’t know the exact answer to that. And maybe the iPhone [and] the creation of the smartphone category, in particular, is a once-in-a-generation kind of thing, you can’t really expect that to happen every 10 years or more.
I think there’s also this interesting question around AI. It seems like that is not a category that Apple has had a lot of success in, and maybe that’s okay. Maybe whatever products end up breaking through there, that’s just software on your iPhone, on your MacBook, and Apple is fine not having to build all of that [and] instead doing these partnerships like it’s doing.
But I don’t think that’s guaranteed. I think there’s probably a lot of stress and concern about what that future looks like.
Kirsten: Just really quickly, I was going to say that also Apple can and does have the cash on hand to make some big bets and acquisitions. And I’ll be really curious to see how John [Ternus] executes on that.
I mean, one of the places where I reported on Apple was the special projects team, Project Titan, the supposed Apple car, and that seems to have petered out and a lot of money was spent on that. Is he going to make any big bets?
You guys were talking about cash on hand, and I think it’s more than $45 billion at the end of 2025. So they have a lot of money to play around with. Is he going to do anything with it in the near term?
Sean: The other thing I think we should point out is, as we talk about Apple having a durable business, the App Store is also really crushing it lately. Sarah Perez wrote a really good story this week for us about all the different ways that numbers are up in the App Store — installs, new releases to the App Store, it’s just a really fascinating look for anybody who wants to dig into some data of one of the biggest sort of software marketplaces in the world.
In a world where everybody’s talking about how your ability to vibe code anything is going to remove the need for distributed software, [the App Store] is clearly proving that wrong.
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Tech
PNOE’s new face mask wants to make lab-grade breath testing a self-serve affair
At first glance, the newest device from PNOĒ looks like something a comic-book villain might wear. The mask, which covers the nose and mouth and straps around the back of the head, bears more than a passing resemblance to the one worn by Bane, Batman’s hulking nemesis. But its purpose is far more benign; it measures how much oxygen you consume and how much carbon dioxide you exhale, then turns that data into advice about how to eat, train, and, the company hopes, live longer.
PNOĒ, which is based in Malden, Massachusetts, and has operations in Athens, Greece, is preparing to launch the PNOĒ 2.0 on October 1. The big change from its current device is that users can administer the test themselves. According to co-founder and CEO Apostolos Atsalakis, someone can walk into a gym, “just wear the mask, push the button, sit down,” and breathe for eight minutes. “That’s it. It’s that easy,” he said recently, talking with this editor over a Zoom call from the company’s Athens location.
That matters because PNOĒ’s current device requires a trained operator, which limits where it can be used. A self-serve version could open the door to fitness centers without dedicated staff and potentially even pharmacies, Atsalakis said.
The science behind PNOĒ isn’t new. Metabolic testing, which analyzes the gases in a person’s breath to gauge how their body produces energy, has been around for more than a century. For decades, it has been the gold standard for measuring VO₂ max, the maximum amount of oxygen the body can use during exercise and a widely used measure of cardiorespiratory fitness. But the tests have traditionally required bulky, expensive equipment found mainly in sports labs and hospitals, which is why they’ve largely been the province of elite athletes and executive wellness programs.
What 10-year-old PNOĒ promises is the same accuracy in a portable package, paired with software that translates the results into recommendations. “We made it accessible to everyone,” Atsalakis said.
The company says its test captures 23 biomarkers, including (beyond measuring VO₂ max) one’s resting metabolic rate (how many calories the body burns at rest), and metabolic flexibility (how well the body switches between burning fat and carbohydrates). Atsalakis argues that these metrics answer questions that blood tests can’t, such as how many calories a person needs or how they should train.
The timing is good for PNOĒ. VO₂ max has become a buzzword among longevity enthusiasts, thanks in part to research linking higher cardiorespiratory fitness to lower mortality. Atsalakis calls VO₂ max the strongest predictor of human longevity, and he sees his company’s data as a kind of scorecard for the booming wellness industry.
The new device is smaller and more compact than its predecessor, with fewer parts, which Atsalakis said makes it more reliable. It was designed with Milan-based Design Group Italia over what Atsalakis described as “a lot, a lot, a lot of iterations,” since a self-administered metabolic testing device hadn’t been done before.
It also addresses a question that post-pandemic users are likely to ask: who wore it last? The answer: it doesn’t matter, as the electronics detach from the silicone mask and straps, so multiple people can share the costly hardware while each user keeps their own mask.
For all its clinical ambitions, PNOĒ is careful about what it claims. The device isn’t cleared by the U.S. Food and Drug Administration, and Atsalakis said that “we do not provide medical recommendations.” Instead, PNOĒ considers itself a wellness device. “It’s like a body composition device, like a scale,” he said. “A doctor cannot prescribe medication based on our results.”
That could change down the road. Researchers have long explored whether compounds in human breath can signal diseases such as cancer, and Atsalakis believes the company’s growing trove of data could eventually help it flag health issues. But he acknowledged that full diagnoses are “definitely a couple of years away,” with regulatory hurdles likely stretching that timeline further. “We’re not there yet,” he said.
PNOĒ traces its roots to Atsalakis’s PhD work in sensing technologies at the University of Cambridge, when wearables were taking off and he became fascinated by what the breath could reveal about the body. He co-founded the company with Panos Papadiamantis, a childhood friend who is now the company’s chief product officer.
The startup went through Y Combinator’s Winter 2019 batch, back when “longevity” was not yet the industry it is today. It has since raised about $22 million, including a recently closed $11 million round, from investors including 50 Years and Google Maps co-founder Lars Rasmussen, who is himself now based in Athens.
PNOĒ sells only to businesses, which then offer the test to their customers. Its clients include Equinox, where it’s available at almost all clubs, said Atsalakis, as well as Four Seasons hotels, Red Bull, the NBA, the Mount Sinai Health System, and the med spa chain Restore Hyper Wellness.
About 85% of its business comes from the U.S., which Atsalakis described as “by far the most advanced market globally” for longevity. The company is now expanding in Europe and, through partners, in Latin America and Asia.
Businesses pay a subscription ranging from $400 a month to more than $1,000, which covers the hardware, software, training, and marketing materials, a package Atsalakis calls a “business in a box.” PNOĒ also links its results to the services a business sells, so a gym or spa can recommend specific offerings based on a customer’s test. Many clients use the test during onboarding, Atsalakis said, positioning it somewhere between a full clinical workup and the estimates people get from their smartwatches.
That middle ground is increasingly crowded. Apple, Garmin, and Whoop all estimate VO₂ max from heart-rate data, while consumer devices like Lumen analyze breath to gauge fat and carb burning. At the high end, traditional metabolic carts remain the standard in labs and hospitals.
PNOĒ, which employs 110 people, says it recently turned profitable, while growing more than 100% a year. Atsalakis said the company plans to raise a Series B within the next six to 12 months as it tries to put its mask — Bane comparisons and all — in front of more faces.
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Tech
Google tests buying from Walmart-owned Flipkart through Gemini and AI Mode in India
Google has started testing a way for shoppers in India to buy products from Walmart-owned Flipkart directly through Gemini and AI Mode, as the search giant looks to expand its AI services from product discovery into transactions.
Users in the test see a “Buy” button on select Flipkart product listings appearing in Gemini and Google’s AI Mode, which takes them directly to a Flipkart checkout flow without leaving the AI interface, according to people familiar with the matter and an experience seen by TechCrunch.
The early test is limited to some users and a small selection of products, including smartphones, electronics, and mobile accessories, the people told TechCrunch. Other users continue to see regular product listings from Flipkart in Gemini and AI Mode without the option to buy them directly from the AI interface.
Google plans to roll out the experience more broadly later in October, ahead of India’s festive shopping season, one of the people said.
The test comes as Google and rivals including OpenAI are adding commerce capabilities to their AI offerings, striving to move beyond answering shopping queries and recommending products to playing a more direct role in online purchases.
Asked about the Flipkart test, a Google spokesperson told TechCrunch the company is “always testing new features and experiences to help people discover and connect with businesses more easily.” The company regularly runs experiments and has no further details to share, the spokesperson added.
Google has separately been building technology aimed at making purchases possible through its AI services. Earlier this year, it introduced the Universal Commerce Protocol (UCP) as an open standard designed to let AI agents interact with retailers across the shopping journey, including checkout. Google said at the time that the technology would allow shoppers to buy eligible products through Gemini and AI Mode using a Google-hosted checkout experience. The company has since expanded UCP with other capabilities, including allowing shoppers to transfer items to a retailer’s site to complete a purchase.
The Flipkart test seen by TechCrunch appears different from the Google-hosted checkout experience the Gemini maker demonstrated earlier. It brings up a Flipkart-branded checkout flow when a user taps the Buy button. It is not clear what technology powers the test.
Earlier this month, Google said Flipkart was among the merchants partnering with it to bring what it calls “agentic” shopping experiences to consumers in India, but it had not disclosed details of the test or its rollout timeline.
Notably, Google has a financial relationship with Flipkart — alongside its technology partnership with the e-commerce company. It invested about $350 million in the e-commerce company in 2024 as part of a funding round led by the U.S. retailer, taking a minority stake.
India, the world’s second-largest internet market with more than a billion internet subscribers, sees Flipkart and Amazon compete fiercely for online shoppers. That competition intensifies further during the country’s festive season, when e-commerce companies roll out some of their biggest sales and promotions of the year.
For now, the Buy option is not appearing across all retailers surfaced by Google’s AI services. In the experience seen by TechCrunch, listings from rivals including Amazon appeared alongside Flipkart products but did not offer the option to purchase directly through the AI interface.
Flipkart did not immediately respond to an email requesting for comment.
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Insurers claim AI is already increasing healthcare costs
Hospitals’ use of artificial intelligence tools as they submit insurance claims led to an additional $942 million in healthcare spending over a two-year period, according to an analysis by the Blue Cross Blue Shield Association.
The BCBSA analysis found “a sharp increase in patients being documented as having complex conditions,” but argued there is a “clear disconnect between [medical] coding and treatment,” as there’s “no evidence of corresponding change in care delivered.”
The New York Times pointed the analysis as just the latest sign that AI is contributing to an increase in healthcare costs. While battles between hospitals and insurers over treatments and payments are nothing new, the NYT said the use of AI on both sides seems to be making it worse.
Dr. Shiv Rao, founder of AI startup Abridge, acknowledged that the use of AI could lead to “a horrible dystopic future nobody wants to live in,” with “bots fighting bots, agents fighting agents.” But Rao said it might also reduce tensions and cut costs.
And the BCBSA’s senior vice president Luke Chalker resisted characterizing the situation as a battle, claiming, “It’s not a war. It’s a completely one-sided blood bath,” with insurers on the losing side.
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