Zest Launches AI Restaurant Concierge That Books Tables Over Text

Zest Launches AI Restaurant Concierge That Books Tables Over Text

Restaurant discovery app Zest just killed the “where should we eat?” group-chat debate. On Thursday, the startup launched a personal AI restaurant concierge that lives inside your text messages — and it can find a place everyone likes, put the options to a vote, and book the table without leaving the chat.

Zest restaurant concierge (Credits: TechCrunch)

How Zest’s AI Concierge Works

Users text the concierge at (212) 470-6067 and ask for recommendations by cuisine, craving, occasion, dietary restrictions or neighborhood — even practical questions like how busy a place is, whether it has Wi-Fi, or to pull up the menu. The AI checks availability and makes the reservation through connected services like OpenTable, Resy and SevenRooms.

The killer feature is group chat: drop Zest into a conversation and it blends everyone’s tastes to find places the whole group will love, then settles indecision with an in-thread voting feature before booking for the group.

The Agent Is the Product: Mario Gomez-Hall’s Big Bet

Founder and CEO Mario Gomez-Hall says “The agent is the product now.” Zest’s edge is personalization from day one: the app links to users’ credit cards via Plaid, tracking food-and-drink transactions to learn tastes from where you’ve actually eaten instead of a quiz. Founded in November 2024 with $1.8 million in pre-seed funding from Alexis Ohanian’s 776 and Steve Jang’s Kindred Ventures, Zest is betting that bookings — and eventually food ordering — become its first revenue lines.

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Source: TechCrunch AI — read the full story there.

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